Privacy Policy

1. Who We Are

This Privacy Policy is published by TantraDev Information Technologies LLP (LLP Identification Number: ACM-788, GST: 27AAXFT7282J1Z5), a limited liability partnership registered in India with its office at C1304, C1305, 41 Evoke, Ravet, Pune, Maharashtra 412101, India.

When we say “TantraDev,” “we,” “us,” or “our,” we mean TantraDev Information Technologies LLP. When we say “you” or “your,” we mean anyone who visits our website or uses our services.

This policy applies to the website www.tantradev.com and all services we offer through it. By using our website, you agree to the practices described here.

2. Information We Collect

We only collect information that is necessary to respond to your enquiries and deliver our services. Here is what we gather and when:

a) Information You Provide Directly

• Contact form: Full name, email address, phone number (optional), selected service, and your message.
• Feedback form: Full name, email address, star rating, feedback category, and your comments.
• Internship applications: Any details you share through the contact form when applying for an internship.

b) Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URL, browser type, device type, and operating system. This is collected through standard web server logs and, if enabled, analytics tools.
• IP address: Logged by our hosting provider for security and performance monitoring purposes.

c) Bot Protection Data

Our forms use Cloudflare Turnstile to distinguish genuine visitors from automated bots. Turnstile may collect limited technical data (such as browser signals) to verify that you are a real person. This data is processed by Cloudflare under their own Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes — and nothing else:

• Respond to your enquiries — to reply to messages submitted through our contact or feedback forms.
• Deliver our services — to communicate about project requirements, timelines, and deliverables when you engage us for work.
• Improve our website — to understand how visitors use our site so we can make it faster, clearer, and more useful.
• Prevent abuse — to protect our forms from spam and our infrastructure from malicious activity.

We will never sell, rent, or trade your personal information with third parties for marketing purposes.

4. Cookies & Tracking

Our website uses only essential cookies required for the site to function correctly (for example, Cloudflare security cookies). We do not use advertising cookies or third-party tracking pixels.

If we add analytics in the future, we will update this section and, where required by law, ask for your consent before placing any non-essential cookies.

5. Data Sharing & Third Parties

We share your data only when it is necessary to operate our services:

• Hosting provider — our website is hosted on infrastructure that may log IP addresses and request metadata for security purposes.
• Cloudflare — provides DNS, CDN, and bot protection services. Cloudflare processes limited technical data as described in their privacy policy.
• Email delivery — form submissions may be routed through an email service provider to reach our team.

We do not share your personal information with anyone else unless required to comply with a valid legal obligation (such as a court order or regulatory request).

6. Data Security

We take reasonable technical and organisational measures to protect your information, including:

• HTTPS encryption on all pages and API endpoints.
• Security headers (HSTS, X-Frame-Options, Content-Type sniffing protection) on every response.
• Cloudflare Turnstile on all forms to prevent automated abuse.
• Access to form submissions is restricted to authorised team members only.

While no system is 100% secure, we work continuously to identify and address potential vulnerabilities.

7. Data Retention

We retain your personal information only for as long as it is needed to fulfil the purpose for which it was collected:

• Contact form submissions: Retained until your enquiry is resolved, plus a reasonable period for follow-up (typically up to 12 months).
• Feedback submissions: Retained indefinitely in anonymised or aggregated form to help us measure service quality.
• Server logs: Automatically purged within 90 days.

You may request deletion of your data at any time by contacting us (see Section 10 below).

8. Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to correct any inaccurate or incomplete information.
• Deletion — Ask us to delete your personal information, subject to any legal obligations we may have to retain it.
• Objection — Object to specific types of processing where applicable under law.

To exercise any of these rights, please email us at admin@tantradev.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out: